[SOLVED] Spotify Not Working on PS5

Music is useful even in first-person shooter games or while you’re at full throttle in Grand Theft Auto. Because of this requirement, Spotify needs to establish a connection with PlayStation 5 as soon as it is practically possible. Spotify is a company that has been operating for a considerable amount of time.

It was initially announced that the PlayStation 4 would be the first gaming console compatible with Spotify, making it the first device to receive the service. The Spotify application installed on your PS5 may suddenly stop functioning for unknown reasons.


The PlayStation 5 may serve as a hub for many forms of entertainment, one of the many fantastic additional functions it offers. You’ll have access to nearly all of your media requirements via the console, owing to applications like Netflix and Disney Plus, and the ever-present Spotify. These apps guarantee that you will have access to this information.

You can’t lose a match if you are playing FIFA while listening to some vibrant music in the background. Except when you’re bad at it or your opponent uses PSG. You should avoid playing it under certain circumstances. Problems with internet connectivity, problems with the server, or software faults are among the most likely causes of a malfunction.

There may be additional factors, such as a malfunctioning piece of hardware. Even if there isn’t a single reason why Spotify isn’t working, there are a few different troubleshooting procedures you can try in the hopes of getting everything back up and running. You can find these procedures here. We will move forward with the assumption that you have already brought both the app and the console up to their most recent versions.

Can you listen to music while streaming on PS5?

You may listen to music on your PlayStation 5 anytime while playing games. You’ll be able to listen to music from streaming services like Apple Music and Spotify even when you’re playing the game. On the other hand, if you play the game while simultaneously broadcasting it, you run the danger of infringing upon someone else’s copyright.

Both playing games and listening to music are essential elements that make a good gaming experience. A significant number of PlayStation 5 users are reporting problems with the Spotify application on their console.

Why is Spotify not working on PlayStation?

There is a possibility that an issue with the network is preventing the Spotify app from functioning properly on your PlayStation. If either the PlayStation server or the Spotify server is down, you won’t be able to stream music from Spotify on your PlayStation console. Because Spotify is one of the services that tens of thousands of people use regularly, it is one of the most popular goods that can be purchased from the PlayStation Store.

However, Spotify, just like any other application, has its limitations, and one of those drawbacks is that it does not always work correctly on a PlayStation 5 system. This is only one of Spotify’s flaws.

Why does Spotify keep shutting off

Spotify may have to be terminated if there is an issue with the data cache. Incorrect data saved in the cache might potentially cause damage to the application and cause it to exit prematurely. Because of this, if you have Spotify installed on your phone, computer, or PlayStation, you will need to reinstall the app to rectify the issue.

My Spotify Playstation app was not loading or playing music, and when we went to the store to redownload it, it informed me that it had already been downloaded on my PlayStation 5 device. This caused my Spotify Playstation app to stop loading and playing music. We were able to fix the issue by removing the application from my computer and then reinstalling it once it had been deleted.


Turn off your PlayStation 5, remove any external hard drives attached to it, do a system reset, and then reinstall Spotify on your personal computer if it was previously installed there. You will receive a notification from the PS5 informing you that Spotify has been installed twice, and it will request that you delete one of the copies. When we restarted Spotify after properly reattaching my external hard drive and following the on-screen instructions, the music started playing without any problems.

Click the PS button on your controller and hold down the power button until you hear the second beep after putting your PlayStation 5 into standby mode. Your PlayStation 5 will resume in safe mode once you do this. After the controller has been configured, a page with several different options will appear; on this screen, select rebuild database, and then wait for the operation to finish before proceeding forward.

Is Spotify free on PS5?

On the PlayStation 5, like on all other platforms and devices, the Spotify app may be downloaded for free at any time. It will not be necessary to pay anything to stream music on your PS5, and you will also be able to download it without incurring any costs. On the other hand, the free version of the app will show you advertisements and will not permit you to download any music.

You can download music and listen to it even when you are not connected to the Internet if you have a premium subscription. There will be no placement of advertisements. You will be able to fast-forward to any song you choose to hear first. When you subscribe to the app’s premium edition, in addition to gaining access to a plethora of other features, you will also have access to the rewind button.

How to Fix Spotify not Working on PS5

There are several potential causes for why the Spotify installation that you have on your PlayStation 5 is not functioning properly. However, before you do that, check to see whether your account is already linked to any other devices. If it is, you won’t be able to attach any other devices to it. There is a restriction that prevents you from using your Spotify account on two different devices at the same time.

If you try to play a track from your mobile phone or laptop while simultaneously playing a different track on your PlayStation 5, for instance, the track that you are playing on your mobile phone will immediately cease. This will occur regardless of whether you attempt to play from a computer or a mobile phone. It is important to keep in mind that Spotify only allows one device to stream at a time.

Therefore, before attempting any of the answers, you need to be sure that you are not trying to play from several devices at the same time. If this is the case, then none of the options will work. In addition to this, you should feel comfortable connecting your PlayStation 5 account to your Spotify account. By following these instructions, you will be able to link your PS5 to your existing Spotify account.

  • Keep going until you get to the settings.
  • Follow this link to see the users and accounts area.
  • To access the other available services, please click on the link provided.
  • Just navigate to Spotify.link-your-Spotify-PS5 and make your selection there.
  • Sign in using the same credentials that you use for Spotify when prompted to do so.

After you have downloaded the Spotify application from the PlayStation Store, you will find that your Spotify account is already connected to your PlayStation 5 and ready to be used. After we’ve gone over the fundamentals, it’s time to dive headfirst into the process of identifying and fixing problems.

Restart Your PlayStation 5

It might be challenging to identify software flaws in modern video games. You can’t turn around without hearing about a software developer that has completely lost their mind about the kind of customer care they or provide. The PlayStation 5 is the same in this regard. Although only in its first stages of development, the system already has some significant issues to contend with.


Restarting the console is all that is necessary to get the desired results. The following are the several techniques that may be used to restart a PlayStation 5 console:

  • Check to verify that the PS button is being held down.
  • You need to access the control center on your PlayStation 5 system.
  • Choose the icon that’s labeled Power on the menu.
  • To restart your Playstation 5, press the X button on the controller.

Launch Spotify as soon as the computer has finished restarting, and immediately begin playing some of your preferred tunes on it. If you are still having issues, the actions that are listed below should be followed.

Check PS5 Server Status

You will not be able to use the console’s network connectivity if the PlayStation 5 servers are down for maintenance or another reason. As a direct consequence, Spotify will not be able to stream music to your device if you cannot access the service. The following techniques are at your disposal for determining the current state of the PSN server:

  • Keep going until you get to the settings.
  • Join the network by clicking on this link.
  • Choose the current status of your connection.
  • To check the current state of the PSN, use the X button.

Depending on your browser settings, the web page will load in a new window or tab. There is a list that can be accessed that details all of the PlayStation services that are currently accessible. If any of the signs have a red or yellow mark on them, you are required to stop what you are doing and wait until all of the servers have returned to their normal locations before moving further.

Be sure to check the status of the Spotify servers as well as the PlayStation servers when you are looking for the PlayStation server status. To examine the results of any Spotify server outages, just put “Spotify Server status” into the search bar of the Spotify website.

Reinstall Spotify

It is possible that reinstalling the Spotify app on your smartphone can resolve the issue if you are still unable to fix it. You will need to delete the application from your system and then redownload it from the PlayStation Store. That is all that is required of you.

The following procedures need to be carried out on a PS5 to reinstall Spotify:

  • Your first stop should be the Home screen.
  • Find the app for Spotify on the device you’re using.
  • To access the options menu on your Dual sens, you will need to press the settings button.
  • Select Delete.
  • Please proceed to the PlayStation Store by selecting it.
  • Look for the Spotify mobile application by performing a search.
  • It is required that you download and install it.

Start the program immediately, and play some of your favorites on the streaming service. If you see an error message stating that your account is already linked, you will need to disconnect your PSN account from your Spotify account. If you are having this problem, you will need to sign out of PSN using a different device, such as a computer or a mobile device.

You will need to go into your Spotify settings and change the password. Start the Spotify app on your PlayStation 5, and sign in using the new password you just created.

Make sure your Internet is operating

Another modification that can appear to be self-explanatory. On the other hand, if your PlayStation 5 is unable to establish an Internet connection, it is quite probable that Spotify will not function properly on the device. Conduct all of the routine checks, such as determining whether or not other devices can connect to the Internet.

Is it possible to use Spotify on these different types of devices? Have you tried any of the other programs that are available on the PS5? Whether you are having difficulties connecting to the Internet, you should get in touch with your internet service provider as soon as possible to find out if there have been any reported problems in your region. Applications that have been downloaded to a PlayStation 5 system may not operate correctly if the console is not connected to the Internet.

Manual troubleshooting on your PS5 is the most effective method for ensuring that your connection is stable and will give you the best results. If the issue persists, you might try power cycling or refreshing network components such as a modem, router, or switch. If you are utilizing a wifi extender, you are also able to do this task.

After that, run a speed test to ensure that both the download and upload rates are at least five megabits per second (Mbps). Your Internet service provider (ISP) may be able to provide you with some assistance if you have one.

You might also try resetting the router or going back to utilizing a wired connection rather than the wireless one if you’re having problems with your internet connection. Finally, to avoid putting a strain on your capacity, you should steer clear of multitasking with a large number of programs and devices simultaneously.

Playing games that get your heart racing and your blood pounding, which is just one of the many things you can do with your PlayStation 5, is just one of the many things you can do with your PlayStation 5. Thanks to its connection with Spotify, you can also use your PlayStation 5 as a media player. On the PlayStation 5, the Spotify app has to be downloaded and installed.

Now is the time to get it onto your PlayStation and give it a go if you haven’t already done so. It will significantly alter the way the game goes from here on out. This issue might have been brought about by various factors, such as the application crashing or a bug in the software, as is typical in situations of this nature.

It’s possible that you’re having trouble connecting to the Internet or that something is broken on your end of the connection, but either way, something isn’t working properly. Similarly, the Spotify app is no longer supported, which means, among other things, that you will need to change the software on your PS5 console. If you take this piece of advice and put it into practice, it is my sincere wish that all problems with Spotify will be resolved.


Why is my Spotify on PlayStation not working?

If you are trying to log in to your Spotify account on PS4 but cannot do so, it is conceivable that you have another account logged in. This may be the cause of the problem if you cannot sign in to your PS4 account. Before you can activate Spotify on a particular account connected to your PS4, you must first log out of Spotify and any, and all user accounts linked with your console.

Is there a PS5 version of Spotify?

Backward compatibility requires players who wish to listen to Spotify on their PlayStation 5 console to utilize the PlayStation 4 version for the time being. On the other hand, it would appear that this restriction will be lifted in the not-too-distant future. We have found that the PlayStation Network backend currently supports a native PS5 version of the Spotify application.