[SOLVED] PS5 Was Not Turned Off Properly

A handful of customers who have just acquired a PlayStation 5 have reported that the gaming system unexpectedly powers off while using it. These customers did not get a prior warning. Rest Mode will force the PlayStation 5 system to power down on its own if many individuals use it simultaneously.


Even if many people have accomplished their goals, their lives do not include any sense of fulfillment. When Sony first introduced the PlayStation 5, the gaming console was riddled with many bugs and instability that persisted during its first few years on the market. There have been reports from certain consumers that their PlayStation 5 has entirely stopped functioning.

When spending this kind of money on a gaming system, you want to be sure that it will meet your requirements for at least the next five years, if not for a significantly longer period. Compared to how things were in the past, these shutdowns appear to take place for no apparent reason is an even more unsettling development. It is encouraging to know that there is a method to cure the problem and continue using the PS5 without having to worry about it suddenly turning off on its own.

How to Prevent Your PS5 From Shutting Down Randomly?

This warning will display on your PlayStation 5 if there is an unplanned loss of Power while you are using the System. After the PlayStation 5 has been turned off fully, you will hear a warning tone and see an error notice on the screen when you turn it back on. In addition, there will be a tone that serves as a caution.

If you want your console to last the rest of your life, you need to make sure that you give it the necessary care to continue functioning properly. Because they take such good care of their consoles, some people still have access to their PlayStation 1 (PS1), PlayStation 2 (PS2), and PlayStation 3 (PS3) systems. Your time spent using the PlayStation 5 may be less pleasurable due to the System abruptly powering down on you.

If you are one of the few who experience this issue, you can thank your bad luck. If your PlayStation 5 keeps powering down by itself, here are several troubleshooting and repair options you may attempt.

Can a power outage damage PS5

The PlayStation 5 might be rendered inoperable in the event of an abrupt loss of Power. There is a possibility that the quick loss of energy will cause irreparable damage to either the hard drive that stores the data or the power supply of the System, depending on which component of the System is impacted. Additionally, if there is a storm in the vicinity at the same time as the Power abruptly goes out, the PlayStation 5 may sustain damage that cannot be repaired.

Nothing can be turned off or unplugged all by its lonesome itself. In the long run, this will result in the equipment being dysfunctional. Data loss in electronic equipment can be caused by power surges, such as those that take place when the Power suddenly comes back on. In addition, frequent power surges can cause hard disc patches to get damaged to the point where they cannot work properly.

However, as soon as the electricity returns, the most dangerous threat will again be active. If an excessive amount of electricity flows via the power connections, the gadget may sustain damage or be rendered useless. Both of these outcomes are possible.

An increase in the amount of electrical power that is being utilized is what causes a spike in the level of voltage. Variations in the quantity of Power utilized combined with disturbances in the supply of electricity can give rise to surges, which have the potential to cause damage to nearby infrastructure.


When it comes to the distribution of electricity, more pieces of machinery connected to the same network will likely be necessary. If you have recently seen a spike in your monthly power bill, there are a few potential reasons, and any of them might be the case. Lightning strikes, electrical overload, poor wiring, and the return of electricity after a power loss or blackout are the most prevalent causes of this condition. Other possible reasons include the return of electricity after a power outage or blackout.

The Power was probably just brought back after being out for a while, which is another plausible reason. A sudden loss of Power, which causes the PlayStation 5 to shut down, is the risk that poses the greatest threat to the console. The System’s most dangerous aspect is the files already installed on it; therefore, remove them as soon as possible.

If an unexpected power outage happens while the operating system is updating an essential file, this is what will transpire. It is also possible to occur at any other time while the operating system is updating a key file. If you attempt to restart the PlayStation 5, the operating system will run into this corrupted file, preventing the console from booting up.

The fact that a power outage could not even be the end of your difficulties is a far more serious concern than the actual power outage itself. When the Power is turned back on after being turned off for whatever reason, there is a significant possibility that a surge may occur. Several different things could cause this surge. This is not an extremely unusual occurrence. While using your PlayStation 5, the dashboard circuitry will get overloaded and break if the power source fails.

A surge is likely to inflict substantial damage to a computer’s power supply and the motherboard if there is a disruption in the normal flow of electrical current. This is because a surge is caused when there is an increase in electrical current. If there is a disruption in the power flow to the console, it will not be possible to turn it on.

Therefore, if you wish to safeguard yourself against the potential of a power outage, you must safeguard yourself against the likelihood of a power surge. Make the investment in an uninterruptible power supply (UPS) that will allow you to turn off your PlayStation 5 in the correct manner in the event that the Power unexpectedly goes out.

Suppose you want to ensure that your PlayStation 5 continues to operate correctly. In that case, you need to invest in a good-quality surge protector that can reduce the negative effects of sudden power surges. Additionally, if there is a thunderstorm outside, you should turn off the PlayStation 5 and detach all of the attached wires.

This is because the lightning might strike the console. This is because there is a risk that lightning will strike the cables, which will then cause the wires to become twisted. Because of this, any power surges or spikes that may occur in the future will not affect your PS5 since it will be safeguarded. It’s also possible for the PlayStation 5’s internal components to be damaged by the Ethernet connection if specific conditions are met.

As a result, it is always preferable to unplug everything if there is rainfall outdoors or if your neighbourhood frequently has power outages. This is especially important to remember when there is lightning in the area. This is especially important to remember if you live in an area that frequently has power outages. Regardless of whether or not there is a storm going on outside or whether or not the Power is out in your neighbourhood, this remains true.

The longevity of your PlayStation’s ability to continue to function efficiently is ultimately dependent on the amount of care and attention you devote to maintaining it. Because of this, you must be a responsible master to the console that has been so committed to you, seeing as how if you practice caution, it will continue to serve you for a greater length of time if you do so.

How do you turn the PS5 off properly?

The PlayStation 5 may have its Power cut off at any time using very little effort, which can be done with relative ease. Nevertheless, because of various bugs and problems, even shutting off your PlayStation 5 could not operate as well as it should. No matter how hard you try, this will always be the case. This may drive you completely nuts.

On the other hand, if you do not properly turn off the PlayStation 5 and instead only flip it off, regardless of whether this was done on purpose or by accident, it may cause the PlayStation 5 to sustain damage that will remain for a longer period. This might happen on purpose, or it could happen accidentally. If you do not turn off the PlayStation 5 correctly, you risk damaging the System’s data, ruining the power supply, and maybe even bricking the console itself. As a consequence of this, the PlayStation 5 must be switched off as soon as possible.

If you click the power button on the PlayStation 5 to turn it off, the next time you turn it on, you will be prompted to read a message before you can use it. I’m sorry to be the one to break it to you; the last effort did not successfully turn it off altogether. The possibility that the PlayStation 5 may be impacted as a direct result of this is made very clear by the sentence. It would be best if you now had a better understanding of why it is essential to turn off your PS5 in the correct manner.

Make Sure You Have Connected the PS5’s Power Cable Properly

Before you tamper with the configuration settings, ensure that the power cord is securely connected to the device. If the power line is slack, the Power may be cut off, resulting in the erroneous shutdown of your PS5 System. It is possible that the Power will be shut off if the power connection is loose. If the problem persists, your power cord may be broken; thus, you can try using a different cable to see if it solves the problem. If the problem persists, your power cord may be damaged.

Turn off the PS5 from the menu

You can correctly switch off the System by using the menu supplied with the PS5. That is something that can be accomplished fast. You may be already doing this, but even if you are, the error message will display on the screen the next time you power on the PS5.


To turn off the PlayStation 5, perform the following actions from the main menu:

  • Entering the PS menu is as simple as hitting the PS button on your dual sense.
  • Find the bottom right corner of the pop-up menu and navigate there.
  • Simply tapping the power button on the smartphone will turn it on.
  • You may now opt to turn off the PS5.
  • Hold your breath as you watch the white light beam slip out of existence.

We do not wait for the PlayStation 5 to completely power down before moving on to the next job. A minute and a half must elapse after the PlayStation 5 is turned off. The System will not shut down correctly if you unplug the AC power connection or turn off the power switch on your PlayStation 5 before the white power indicator light goes out. In addition, you will receive a notification that states, “PS5 was not correctly switched off.” As a result, keep this in mind for the next time.

Please turn it off via the power button

It is not necessary to use the dual sense to switch off the PlayStation 5; you may also do so using this option. This approach enables you to turn off your PlayStation 5 without glancing at the monitor or television at any stage during the procedure. The following are the actions to take to switch off the device using the power button:

  • Maintain your finger on the power button when powering down the PS5.
  • Maintain a firm grip on the on/off button until you hear the second tone.
  • We beg you to be patient until the brilliant white light fades away.

After the first beep, you should wait around seven seconds before hearing the second. Keep holding the power button down to prevent it from entering sleep mode until you hear the second beep. This may be accomplished by listening for beeps. If you put your PlayStation 5 in “rest mode,” it will still be turned on, but it will not operate at full capacity. As a result, your PlayStation 5’s safety cannot be assured in this arrangement.

Is it bad to turn off your PS5

You are strongly encouraged to turn off the PlayStation 5 after twenty-four hours of continuous use. As a result, the issue of whether turning it off will have any negative implications is no longer relevant. You must turn off your PlayStation 5 since prolonged use can cause it to overheat and cease working correctly. Your monthly electric cost will rise, and a power loss while the System is turned on may cause irreversible harm to the PlayStation 5.

“Is it safe to put the PlayStation 5 into rest mode?” is the most frequent inquiry. Since this is the most probable question to be asked

That is dependent on the conditions. If all you do with your PlayStation 5 is download games but not play them, you should put it in rest mode. However, it would help if you did not make this a practice of doing every time you turn away from your PS5 to focus on something else. If you do not intend to use it for a long time, it is best to switch it off, so it does not waste energy.

Connect Your PS5 to the Power Outlet Directly

Assume you’ve linked your PlayStation 5 (PS5) and a few other high-powered electrical gadgets to an extension cord, allowing them to draw Power from their respective sources. As a result of this scenario, likely, the console will not get sufficient Power when needed, resulting in the console shutting down abruptly. To resolve this issue, ensure that the PS5’s power cord is firmly inserted into the wall socket.


Whether this does not work, the fault may be with the outlet itself; so try connecting the power line to a different outlet to see if the problem persists after making this adjustment. If this fails, the issue may be with the outlet itself.

Update the PS5’s Firmware

If this is the reason for your PlayStation 5’s unexpected shutdowns, you may be able to resolve the issue by simply applying the most current system update. When your PlayStation 5 is online, click the Settings menu, then select System, System Software, and System Software Update and Settings. Software for the PS5’s operating System as well as configuration updates.

Then, pick the option to Update the System Software, followed by choice to Update Using the Internet. Then, click the “Update” option to begin the process of downloading and installing the most recent version of the firmware.

Disable Rest Mode

If selecting the Rest Mode option on your PS5 causes the System to go down, you may need to disable it. If this is the case, you must complete this step. To disable Rest Mode, navigate to the Settings menu, choose System, and then select Power Saving from the submenu that displays. Click the Set Time Until PS5 Enters Rest Mode drop-down menu option, then choose Don’t Put In Rest Mode for both the During Media Playback and While Playing Games selections.

Because it is unknown what causes the PlayStation 5 to abruptly power off when in Rest Mode, the only solution to resolve the issue is to disable Rest Mode. This is the only choice, at least until Sony provides a remedy. If you follow these steps, you will have a higher chance of keeping the console from entering Rest Mode on its own if you are gone for an extended period.

Disable HDMI Device Link

The HDMI Device Link function on the PS5 likely caused your machine to shut down unexpectedly. To disable this function, go to the settings menu on your device and then pick the System menu, followed by HDMI. To disable HDMI Device Link, press the X button on your Dual Sense controller once you’ve used the applicable option.

Rebuild the PS5’s Database

Before the database can be rebuilt, the PlayStation 5 (PS5) must be turned off. This is the initial step. Next, enter Safe Mode on your console by pressing and holding the power button for about five seconds. This puts your console in Safe Mode. While this operation is being carried out, the PlayStation 5 will emit two rapid beeps before entering Safe Mode.

Because you cannot use your controller wirelessly while the System is in rest mode, connect the Dual Sense controller to the PS5 via USB-C first, then turn on the console. While the machine is in rest mode, you will be unable to use your controller wirelessly. When done, click the “OK” button after selecting “Rebuild Database” from the list of available options. It is required for you to wait till the database is rebuilt at this time.

Fix the PS5’s Overheating Issues

If the temperature inside your PlayStation 5 exceeds a particular level, the System will shut down automatically to preserve any internal components from damage. When it reaches the maximum temperature, an error message will appear on the screen, informing you that the gadget has reached its maximum temperature.

“The PlayStation 5 is becoming too hot. Remove the controller and let your PS5 rest and cool before turning it back on.” Turn off the console and wait for it to cool down before proceeding, as the alert instructs. Everything should be OK if you follow these procedures.

It is conceivable that you will not always receive a warning if the System is overheating and that the PS5 will power off on its own for no apparent reason. However, suppose the console is hot to the touch. Suppose the fan makes a lot of noise before shutting off, or you suffer performance difficulties such as inexplicable frame drops or graphical defects.

In that case, you might still suspect an overheating problem. All of these symptoms indicate that the console is overheating. These symptoms indicate that the console is becoming too hot to manage. It’s conceivable that establishing optimal airflow in any of the following methods may resolve the majority of these difficulties for you:

  • Check that the PlayStation 5’s air vents are not blocked by anything since this might hinder the System’s internal airflow and create performance difficulties.
  • Please do not set the console on the carpet or the sofa; make sure it is in a well-ventilated location and sits on a surface that is both cool to the touch and does not absorb heat, such as wood, tile, or stone.
  • Check that the stand is correctly mounted before attempting to vertically position the PlayStation 5 console. This ensures that the bottom vents receive the necessary airflow to work effectively.
  • A can of pressured air should be used to clear any particles from the air vents, including dust, which is well-known for its capacity to trap heat. Dust should also be cleaned off.

It would help if you also cleaned the fan to verify that it is working correctly and is not recirculating dust within the PS5 enclosure. It will be easier to keep the System clean if you do this. Removing the faceplates and the fan to clean it thoroughly may not look easy at first, but it is simpler than the great majority of people believe.

When Should You Contact Sony for a Fix

If you’ve tried all of the procedures outlined and your PlayStation 5 still won’t turn on, it’s conceivable that you were one of the few who received a faulty system. Your best hope for resolving the problem is to contact PlayStation’s customer service department and request that they send your System in for servicing.

Before returning the PlayStation 5, be sure that the warranty still applies and that it has not been physically damaged. If it has, any repairs should be covered under warranty.

If your PlayStation 5 turns off for no apparent reason, we hope that the troubleshooting techniques outlined above will assist you in resolving the issue and getting your console back up and running correctly.

You won’t have to worry about the PlayStation 5 going off on you at an inconvenient moment, and you’ll be able to get back to having fun with it. In the unusual event that this is not the case, you may contact Sony at any time to request a replacement or, worst-case scenario, a repair.


Can PS5 be damaged?

The System can overheat if you continue to use it without putting it into rest mode or shutting off your PS5, which would be devastating for your device. You may prevent the System from overheating by putting it into rest mode. Should you choose to proceed in this manner, there is a possibility that you may endanger the important components contained within your PlayStation 5. This, in turn, can have a domino effect, and if the damage is severe enough, it might leave your System completely useless.

How do you properly shut off a PS5?

It would seem that the image result for the PS5 was not switched off appropriately.

You need to press the PlayStation logo on the controller to access the menu for the PS5 control centre. Apply some force to the button that is labelled Power. You will be given three options: Restart PS5, Turn Off PS5, and Enter Rest Mode. You can select one of these options. To turn off the device, use the second option presented in the menu.