[SOLVED] PS5 X Button Not Working

By far the most popular system in this generation, the PlayStation 5, has sold the most copies. Because so many new games have been released, it is expected that even more people will purchase them. Some individuals are only interested in a system’s hardware when it comes to the component of the console that generates money.

At least, this was how things worked in the past. People are more interested in a company’s games, and what new features will be introduced into the market these days. Sony has just achieved this goal thanks to the exclusives and the newly introduced DualSense Controller. The Dualsense Controller is a one-of-a-kind piece of cutting-edge technology, never before seen or utilized.


The Dualsense Controller is the most modern and advanced Controller on the market, and it includes a wide range of groundbreaking functions. Unfortunately, there is only one button on the Controller to turn it on, and there are no alternative means to use it if the first one fails. This is a severe flaw in the entire design and manufacturing of the Controller.

This tutorial will help you resolve an issue where the PS button does not function if you are using a PS5 Dualsense controller and are having problems with it.

It would be best if you weren’t too anxious because Sony’s support team is highly knowledgeable and quick to respond. If you did not cause the damage, there is a reasonable probability that they will be able to repair or replace the Controller. If you caused the damage, there is a slim possibility that they will be able to do so. If you were the one who caused the injury, your odds are much lower.

Even if you are reluctant to call Sony’s customer support immediately, you may utilize this troubleshooting approach to assist you in figuring out why your PlayStation 5 controller is not turning on. You will get the most significant help if you contact them directly, but in the meanwhile, you can try this strategy.

Why is my PS5 Controller no longer functioning properly

It is conceivable that the Dual Sense controller has stopped operating because it has no remaining charge. There is also the potential that the PlayStation 5 controller will become detached. If the game contains a problem, the Controller may become unusable. There is a chance that your PS5 Controller is malfunctioning due to one of several possible causes.

The charging wire is the most often failing component. There is a chance that the charging wire used to charge the Controller is damaged. There is a chance that the console’s USB port is damaged. Before investigating alternative solutions, verify that your PlayStation 5 controller is fully charged and connected to your system.


If your PS5 Controller does not turn on, you must first determine whether or not the DualSense Controller has enough remaining battery life to accomplish this step. Accessing the Accessories option in the control center will allow you to view the remaining battery life of your Controller. As soon as the USB cord connecting the Controller to the PlayStation 5 is plugged in, the Controller’s battery will begin charging.

The battery indicator will come to life after it has been completely set. The top LED bar will blink orange whenever the DualSense Controller is charged. This indicates that the smartphone is now being charged. There is a likelihood that the PS5 Controller’s internal battery would malfunction, preventing it from being set.

The most straightforward technique is inspecting your charging gadget’s connection and the outlet. You may check the functionality of the link by connecting it to various devices, such as your phone or a speaker. Players frequently blame their Controller’s failure to charge when the issue lies with their USB cable. Your console’s USB ports may probably be checked.

There’s a chance that changing the USB cable to a different port will solve the issue you’re experiencing, so give it a shot. These USB ports cannot be repaired; they must be replaced by a manufacturer who is authorized to do so. No acknowledged solution exists for this issue. If you have done everything and your Controller is still not connected, there is no option to enter rest Mode.

If you turn on your PS5 and discover that the Controller’s inputs are not being recognized and the home screen displays nothing, rest Mode is also not an option. Instead of pressing the power button once, hold it down for a few seconds to turn the device on. Following the initial and second beeps, this will completely shut down the PlayStation 5. (PS5). If you release the power button before hearing the double beep, your console will enter rest mode, which may cause more problems than it solves.

Therefore, considerable caution should be exercised if you wish to force a shutdown of a PlayStation 5 machine. Use the USB cable with your PS5 Controller to connect it to the console so you can begin playing games. You can restart the computer by pressing the button used to shut it down; however, the booting process will take much longer than usual.

You should now be able to return to the PS5 home screen with the Controller in your hands.

How to Fix the PS5 X Button not Working

The X button on the gamepad for the PlayStation 5 is a significant control in this game. It performs a function that is analogous to that of the enter button found on a typical keyboard. You will not be able to win the game unless you keep pushing the X button throughout it. February is a busy month for video game releases, so you should ensure that your PlayStation 5 controller is in working order and ready to go before the month begins.

You must understand what I mean by saying that Horizon: Forbidden West will make a big splash in the video gaming industry this weekend. The dual Sense feature may be found in every first-party game, including Horizon: Forbidden West. This functionality can take many different forms.


Cyberpunk 2077 has decided to stop supporting the PlayStation version of the game to make February a more challenging month for competitors. This version of the game has haptic feedback and customizable triggers, which are features that can be found on the Dual Sense controller. My time playing the PlayStation 5 version of the game has led me to conclude that the adaptive trigger is fantastic when you’re sitting in the driver’s seat of a racing car.

The Controller will provide a satisfying tactile motion on your friend even if you are running on different surfaces or only on your feet. Let’s come back to the main topic of debate now, shall we? A controller for a PlayStation 5 may be easily repaired if it becomes damaged. You may get into many difficulties if you don’t have any luck.

On the other hand, if you haven’t thrown your Game Controller against the wall in anger after a loss in FIFA or dropped it with a considerable degree of force, this shouldn’t be a significant problem for you. However, now that we understand the principles, let’s move on to the phase where we figure out how to solve the issues.

Here are the steps to fix the PS5 X button not working:

Clean your Dual Sense Controller

Consider how often you’ve touched your face while doing anything else, such as playing video games, eating a bag of chips, or petting your dog. You’ve most likely done all of these things. When you do this and then return to playing video games, you leave some form of residue on your Controller, which might be dirt or grease.

This is because the two tasks are conducted in fast succession. If grease is allowed to accumulate, there is a significant risk that it will cause injury to the Controller. If any liquid were accidentally spilled on your Controller, you would find that all of the buttons have become sticky and are no longer functioning correctly.

This would be the case if any liquid were spilled on your Controller. However, you will not need to disassemble your Controller to resolve the issue. All that is required of you is that you clean it. The following is a list of the steps to do to maintain your PS5 Controller clean:

  • Remove all of the cords, including the Controller, from the console.
  • Using a toothpick, make sure that the holes are clean.
  • Sc scrubs the gadget’s buttons and casing using a dry Q-tip or a toothbrush.
  • Use a clean cloth to remove the dust.
  • It is feasible to clean the buttons by wiping them with rubbing alcohol.
  • Clean the Controller of any dirt and dampness.

After thoroughly cleaning and drying the Controller, you should charge it for a few minutes before connecting it to your PlayStation 5 system. It is not required to clean your Controller if it is in use; nevertheless, you should take care not to make the same error twice. If pressing the X button does not provide the intended outcome, go to the next stage in the procedure.

Make Sure That The PS Button Isn’t Broken Or Stuck In Any Position

Dust and grime may have accumulated within the button chamber of an older controller due to the passage of time. If something has been spilled on a brand-new controller, it may also have this problem. This is particularly true if the Controller was dropped. Check to ensure that the button is fully depressed and not becoming trapped or snagged on anything.

In addition, go over the button to see if it is in good condition. If the switch does not make its way down to the circuit board, the gadget will not be able to be turned on and will look to be damaged.

Troubleshoot the Dualsense Using a Computer

If you have access to a laptop or a personal computer, it might be extremely helpful in troubleshooting the problem with the PS button on the PS5 Controller not working correctly. You will need to contact Sony Customer Support if you do not have access to a laptop or a personal computer. You may accomplish this by connecting the Controller to your computer through USB.


You will need to touch a few buttons to see the consequences. Suppose the website does not recognize the Controller. In that case, this may indicate that the Controller is fully damaged, rather than the problem being that the Dualsense PS button is not working properly. If you did everything correctly, you should notice that the PlayStation button on the screen does not respond when you press it.

If it does, you may have a more complicated problem with the Controller’s wireless connection than the button itself. If it does not, the problem might be with the button. The PlayStation button appears in good working order; however, the Controller’s wireless capabilities do not appear to operate correctly for some unexplained reason.

You are highly advised to contact PlayStation support at this point because they are often the primary point of contact for finding a solution; however, you are free to take additional steps if you can deal with difficulties of this sort.

Examine the Controller for Any Signs of Internal Breakage

This particular step is not necessary for everyone. If you are not experienced in disassembling electrical equipment, I recommend skipping this step since there is a reasonable risk you will cause more harm than you will avoid. If the Controller you’re using is still protected by its manufacturer’s warranty, these procedures are unnecessary.

There is a good chance that disassembling it will not cure the problem, but it will most likely help you locate the cause, which you may not be able to resolve in any case. If the Controller is still under warranty, PlayStation will replace or repair it free of charge if it breaks while you still have it. When inside the Controller, ensure the flexible board that links the PS button to the mainboard is in good shape and hasn’t been damaged.

The PS button should function correctly if it is in excellent condition and has not been broken. It’s possible that the button won’t connect appropriately because of a faulty connector in this position or rust. Even if finding a solution to this problem proves challenging, we now know what the problem is that prohibits the PS button from working correctly in the first place.

Fine tune your Dual Sense battery

You’ll probably need to calibrate your Controller at some time. In most circumstances, the gaming controller will usually work after running out of battery power for some time and then being completely recharged for the next use. The issue you encountered with your PS4 Controller was also mine. I could use the Controller without incident after assuring it was fully charged.

The following is a breakdown of the procedures to calibrate the battery in the PS5 Controller:

  • Take precautions to keep the controller battery dry.
  • Make a connection between the Controller and the PS5 so that they may communicate with one another.
  • Please be patient as the Controller gets charged to maximum capacity.

You risk entirely exhausting the battery if you use it in this manner for a lengthy period. Play a game that doesn’t need the X button, or remap it so that it performs differently when you do. When your PlayStation has finished shutting down on its own, attach the Controller as soon as feasible. There will be a golden light flickering. Please wait till the yellow light goes out before proceeding. The following step is to switch on your Controller. It should already be working fine at this point.

Get in touch with the PlayStation Support Team.

PlayStation consumers will have different customer support alternatives depending on where they live. If you search Google for the term, you should be able to get the most up-to-date information on how to contact them. If you contact them, they should arrange for the broken Controller to be returned to them, and after they get it, they will either repair it or provide you with a replacement.

If the manufacturer’s warranty does not cover the Controller, you should inquire about the repair cost ahead of time so that the whole amount does not surprise you. The activity mentioned above will almost certainly result in a lower total price than purchasing a completely new controller.

Can you take apart a PS5 controller?

A PS5 controller can be disassembled into its component pieces. This goal should not be too difficult to attain. However, if you are not a skilled mechanic, opening it up is not the best option for you at this time.

Because there is a chance that you will permanently injure the Controller if you are unfamiliar with the procedure and do not know how to use it correctly, even though the Dual Sense system’s Controller has several impressive capabilities, users have reported some faults. This makes sense given that the Controller is very new, and most users are unaware of the specific workarounds that may be used to resolve these issues.

When these two things are considered together, this situation makes perfect sense. Before viewing our solution to this problem, ensure the PS5 Controller is fully charged and correctly synchronized with your system. If your Controller is still not functioning properly after correcting all of the typical difficulties, you should continue reading this page.

If you switch on your PS5 and discover that the Controller’s inputs aren’t being recognized and nothing is occurring on the home screen, you won’t be able to use Rest Mode and will instead be forced to shut down the system completely. This is the situation even if the machine is still in Rest Mode. To complete this challenge, you must press and hold the power button on the PS5 console rather than simply touching it once.

The typical initial beep will be followed immediately by a second beep, indicating that the PlayStation 5 is starting the process of shutting down entirely.

Can the PS5 Controller Be Turned On Without The PS Button

When dealing with a defective controller, I discovered I frequently asked myself this question. I merely needed to make sure that the button was the only damaged component inside and that everything else was in functioning order. That was all I needed to double-check—the Controller’s ability to be charged protected it from becoming entirely worthless after the accident.

I do not doubt that there is a method to accomplish this. Still, as far as I am aware, there is no way to achieve this without first getting the controller component and then participating in possibly dangerous behaviors to recreate the act of pushing a button. I do not doubt that there is a means to do so, but as far as I am aware, there is no way to do so without first getting the controller component.

If you keep doing this, you may inflict even more harm to the Controller. To the best of our knowledge, there is no method to enable Dualsense other than by pressing the PS button. This may appear absurd, yet it is true.

You have no choice but to continue using the procedures described above to troubleshoot the defective Controller by using a computer and determining whether or not at least some of the buttons are working.

Reset the Controller

If you continue to have problems with the Controller, I would gladly attempt to assist you. The next step is to do a factory reset on the Controller. You may have previously explored how resetting my Controller would solve the problem. In response to your question, resetting the button mapping and returning the device to the condition it was in during the manufacturing process.

If the program has a problem, it will be rectified as soon as possible. To do a factory reset on the PS5 Controller, follow these steps:

  • Take the Controller and pull it away from the connection.
  • Take note of the hole’s placement on the Controller’s back.
  • Insert a tiny pin into the hole.
  • As you count down from five, please maintain your hand on the pin.
  • Connect your Controller to the console after the system has been rebooted.

Your Controller will be completely working at this point. Before opening it, make a warranty replacement request if it is still not working correctly.

One of the most irritating things that might happen is when your Controller suddenly stops working. This is a somewhat regular event. After turning off the console and letting it alone for a few minutes, attach your PlayStation 5 controller to the system using the USB connection provided. The next step is turning it back on by pressing the same button as previously; however, the booting process will take somewhat longer than usual.

After that, you should be returned to the PS5’s home screen, and the Controller should continue functioning correctly. Another method for resetting the device is to take a small tool and push it into the pad on the back of the PS5 Controller. This may be performed by passing through a tiny hole on the device directly to the right of the Sony logo.

If none of these methods work, we recommend contacting Sony so that they may give more assistance. When you don’t have access to an alternate controller, the experience becomes significantly more aggravating. If you correctly follow these instructions, you should be able to solve your problem.


Why is my triangle button not working on PS5 Controller?

How Do I Fix the Triangle Button on My PS5 That Won’t Work? The heavy dust on the Dual Sense controller may prevent the Y button on your PlayStation 5 from functioning correctly. This might be caused by debris and dust that has made its way into the button. One of your most formidable adversaries is dust, an unavoidable permanent presence in regions with high humidity.

How do you solve an unresponsive X button on the ps4 Controller?

Find the recessed reset button in the little hole near the L2 button on the Controller while in the inverted position. Using the paper clip or the pin, press and hold the button for at least six seconds to reset the device. After a few more seconds of waiting, you can let go of the reset button. After that, use the Micro-USB cable to connect the Controller to your computer. Make sure the PS button is pressed.