[SOLVED] PS5 Not Reading Disc

One of the most common problems associated with the PS5 disc version is the inability of many consoles to read PS5 discs. This is one of the most problematic aspects of the PS5 disc version. If your gaming console will not load a game disc or gives you an error message claiming that the Disc is not recognized, this troubleshooting guide may be helpful too.

The fact that you are having issues with discs is very frustrating, especially considering that you paid an additional one hundred dollars to upgrade to a version of the software that featured a disc drive.


You do not need to be concerned about anything since you have arrived in the right area. The disc-based version of the PlayStation 5 (PS5) is having problems, such as the system being unable to read the Disc or refusing to accept the Disc.

However, there is no need for you to be concerned about this issue because it can be handled, and we have prepared some practical solutions for you to utilize to cure the PS5’s inability to read discs.

We hope that this information is helpful.

Why is the PS5 not reading discs

The fundamental reason for the disc problems you’re having with your PS5 is most likely one of the following: The Disc you are trying to insert may be scratched or dirty; the firmware on your console has not been updated to the most recent version; there are hardware issues with the console, such as a damaged drive mechanism or maybe just a software glitch; or the discs themselves are scratched or damaged.

Reasons why your PS5 is not reading discs

If your PlayStation 4 cannot read a disc, there are many possible reasons why this is happening. Some of these reasons include: The root cause of the issue might be a faulty piece of hardware for some users, while for others, it could be a problem with their game disc or a flaw in their application.

You will need to do several different troubleshooting actions to discover which one, if any, of these might cause the problem you are experiencing. Before we show you what available remedies, let us first guide you through the most common reasons for this problem.

Dirty, scratched, or lousy game disc

The first thing you need to consider is the game disc you are using before you can even begin to consider the possibility that there is a problem with your computer’s hardware or the program you are running.


The vast majority of PlayStation 4 and PlayStation 5 owners who get an error message indicating that a disc cannot be read fail to check the condition of the Disc or, at the absolute least, to clean it appropriately. If you want to avoid issues with reading discs, you should ensure that the Disc is well groomed and inspect the Disc for any scratches or breaks.

If you do these things, you should be able to avoid problems. If the Disc’s surface is dirty or there are many fingerprints on it, the Ultra HD Blu-ray disc drive on your PS5 will not be able to clean it up by some magic and make it seem new again.

Console glitch

It’s conceivable that select people are encountering the difficulty of a random glitch cropping up in the system. If so, this would explain why it’s happening. It is a benefit that unanticipated problems that hamper the PlayStation 5’s capacity to read discs may be resolved nearly as quickly as they emerge. This enables the PlayStation 5 to continue functioning normally.

You merely need to restart the system, and the problem will nearly always be repaired on its own automatically. It is essential to keep in mind to give your PlayStation 5 system a rest every so often if you use it for extended periods. Failing to do so might result in the system developing problems that were not anticipated.

Corrupted game files

If the game you are attempting to play is already installed on the console. Still, it has suddenly ceased reading the Disc, and another possibility to examine is that the game files have become corrupted. Even if the game has been installed on the computer, it will not work in this particular situation. This issue can occur at any time, but it most commonly arises after a faulty system update has been distributed or when an update to the system is halted.

Although it can happen anytime, it is more likely after a system update. Sometimes, corrupted game files may be traced back to problems with the storage device, which, depending on the circumstances, might be an internal solid-state drive (SSD) or an external hard disk (HDD).

Hardware malfunction

On the other hand, for many folks, this issue is brought on by nothing more than a faulty disc reader. This is a widespread contributing factor. A malfunction in the hardware can take place at any moment.


Still, regrettably, there is a more significant likelihood that the disc reader will become inoperable compared to the functioning of other components. This is because the disc reader is closer to the machine’s center.

How to fix PS5 won’t read discs or Disc Unreadable problem

If you are having problems with your PlayStation 5 (PS5) not reading discs, the following is a list of tried and proven solutions that you may try to fix the problem.

How to Insert a Disc Into Your PS5

There are several cases in which you might insert the Disc in the wrong direction, which would cause the PlayStation 5 to reject the Disc. This could happen in several different scenarios. You may accomplish it in one of two ways, as follows:

  • Make sure your PlayStation 5 is plugged into the power source (PS5).
  • Now, insert your disk into your PS5 Standard Edition with caution, and continue to press it. If you want the console to be able to read the Disc, you will need to make sure that it is positioned horizontally and check this carefully.
  • Additionally, be sure that the Disc you are inserting is compatible with the PS5, as your PlayStation 5 system cannot play game discs created for the PS3 or previous consoles.
  • If this doesn’t work, you should keep reading about the other possible solutions, just in case, there are more than one.

Clean the game disc carefully

Many individuals believe that video game discs do not necessitate any upkeep; nonetheless, this misconception is far from accurate. This means giving it is surface a thorough cleaning and taking steps to avoid damaging or cracking it in any manner. Specifically, this refers to the surface of the device.

The most efficient approach for cleaning dirt and debris from a game disc is to use a clean, soft cloth, such as one made of microfiber, to wipe the surface of the game disc.

It would be best if you cleaned the Disc by using straight lines, starting in the middle and working your way toward the edges. If you want to avoid leaving fingerprints on the surface of a disc, the best way to do it is to hold it by its edges rather than its center. When cleaning a disc, you must under no circumstances use any liquid in any way, shape, or form. To do this, you will need to ensure that you have accomplished the following:

  • You may eject the Disc by physically hitting the Eject button on your console or pressing the Options button on your DualSense controller. Doing so will bring up the Home menu and give you the option to Eject Disc from there.
  • Now, look at the bottom of the Disc very carefully to see whether or not it has any smudges or scratches.
  • Utilizing a lint-free and delicate microfiber cloth, remove any debris that may be present on the Disc.
  • Insert the Disc into your PlayStation 5 one more time, and then check to see whether the problem with the console not recognizing discs has been fixed.

Get the error code

On occasion, the PlayStation 5 will be completely unable to read game discs, in which case it will display an error code or message. Be sure to note any error or message displayed, as you will probably find that this information is helpful to you while you are working to remedy the issue. You might want to try writing the inaccuracy down if you find that doing so helps you recall it better.


Afterward, it would be best if you used Google to find a solution to the problem. Your inquiry into the root cause of the problem may need to be redirected to locate a solution. This is necessary since the issue might only manifest itself in one game at a time.

Check the Disc for Compatibility

If you have attempted those procedures and they have not been successful for you, it is conceivable that the Disc you are utilizing is not compatible with the PS5. Check that your Disc fulfills all of the following conditions to confirm that it is consistent with the PlayStation 5:

  • It is important to note that the backward compatibility function of the PS5 is only compatible with PlayStation 4 game discs. CDs made for a PS3, or a previous console won’t work on a PS5.
  • The PlayStation 5 can only read Blu-Ray discs and DVDs that have been officially distributed at the time of their release.
  • Any iteration of the PlayStation is unable to read CDs that have been burnt, as well as any other kind of CD.
  • If the Disc you have is incompatible with the system, there is consequently no way to get around this problem. You will be required to go out and buy a brand new disc.

Alternately, if your Disc passes all of the tests but your console is still unable to read it, you should try using a disc that is known to function correctly if your Disc passes all the tests. If that can be done without any problems, then there is a significant chance that the original one is physically damaged in some way.

Reboot Your PS5 in Safe Mode to Fix PS5 Not Reading Disc

As a result, many users have stated that the issue was effectively rectified by restarting their PlayStation 5 in safe mode. Using this approach, you won’t have to worry about losing any information that may be used to identify you personally. Please make sure that you follow the procedures below:

  • To shut off your PlayStation 5, you must press the power button on the front panel.
  • Keep pressing and holding down the power button until you hear the second beep, forcing the computer to boot into Safe Mode.
  • safe-mode ps5
  • After that, connect the DualSense Controller to your system and pair it by pressing the PS button on the DualSense Controller.
  • Select the option to Restart PS5, then press the X button on your controller to restart your console in Safe Mode.
  • If the PlayStation 5 successfully boots into a safe loop, you will be able to determine whether or not the issue with the PlayStation 5 not accepting discs has been resolved.

Run the PS5 on Safe Mode and restart

If the typical restart does not address the issue, your next choice is to restart your PS5 into Safe Mode. This is your backup plan in case the usual restart does not work. This is a customized software environment that enables the console to function using only the characteristics considered to be most fundamental.

The following is a list of the things that you are required to do:

  • Simply turning off the PS5 by pressing the ” Power ” button will achieve the desired outcome.
  • After the computer has been completely shut down, you will need to press and hold the Power button for a short period after the machine has been turned off. Once you have pressed the Power button for the first time, you will hear a beep, and then seven seconds later, you will hear another beep. It would be best if you stopped holding the Power button when you hear the second beep in the sequence.
  • Once the controller is successfully linked to your computer through the USB cable, you will need to click the PS button on the controller.
  • When Safe Mode on the PS5 has been engaged, you will be presented with seven distinct options. Choose to Restart PS5 from the list of options on the menu.

Reset PS5

If the issue is severe enough to be caused by corrupted data or software, you could find that you need to restore the software on the console to the settings it had when it was first manufactured. While resetting your PS5 won’t always guarantee that your system will start rereading discs after that, there isn’t much more you can do about the problem now.

It isn’t much else you can do about the situation now. To reset your PlayStation 5 to its factory settings, restart the system into safe mode as described in the previous paragraph. After that, pick the option labeled Reset PS5 from the list of available options.

Fix PS5 won’t read discs by getting help from Sony

If none of the solutions presented above have helped you so far, this suggests that the issue is most likely caused by something more fundamental within the system, a faulty optical drive. If you have reached this point, this indicates that the problem is most likely caused by something more fundamental within the system.

Because of the specifics of the situation, you will need a seasoned professional’s assistance in this matter. We cannot stress how important it is for you to visit the Sony Service Center in your local region. If this is not possible for you, then you need to get in touch with Sony so that you may be guided through the process of sending the console in for repair. You may be obliged to pay for repair costs for your PS5, depending on the current status of the warranty.

How to Fix Error Code CE-106485-4

If you try to copy or install a game from its physical Disc into the Storage of the system, you could get the error message CE-106485-4, which tells you that something went wrong. It is not yet understood what the root cause of this issue is. As a result, you should try to clean the Disc and ensure that it is installed correctly before doing anything else.

If it doesn’t work, you might want to attempt the next option, which is an alternate solution. The following is a list of the several ways in which the error code CE-106485-4 can be fixed:

  • Eject the Disc you want to play from your system before inserting another one.
  • Go to Settings, Storage, and choose Games & Applications to access your games and apps.
  • Find the game you were trying to copy and delete it from your device. You may do this by using the search function.
  • Inserting the game disc should be performed many times.
  • It is strongly recommended that you not repeat anything. You need to be patient for a short while, and the copying will start independently.

If your PlayStation 5 does not initiate the copying process on its own, you will have to restart it. The method of copying will immediately commence once the device has been rebooted.

When the PlayStation 5 fails to read the Disc, take it, or eject it, it is a very unpleasant and aggravating experience. More than one component may be contributing to this issue, the most common of which include a filthy disc, firmware that is not up to date, hardware difficulties, and software problems.

On the other hand, each error may be easily undone and remedied despite how serious they may have been.

You no longer need to be concerned about it since the knowledge presented in this book provides you with all you need to know to deal with a situation of this kind.


Why won’t my PlayStation 5 eject the Disc?

Put your PlayStation 5 into standby mode and remove any cords directly connected to the device before you continue. Place the PlayStation 5 in the vertical position. In most cases, the Disc will become lodged in the player’s console if the console is laid out flat in a horizontal position. There’s a chance that if you turn it on its side, it will solve the problem.

What do I do if my PS5 is stuck?

You first need to check to see that your PlayStation 5 is not currently active and then turn it off. To complete this task, locate the Power button on the front of the console and push and hold it down while holding the button down. To finish the procedure, you must press the button and keep it depressed for a few seconds until you hear a beep. The console will be forced to shut down as a result of this, and you will lose any data that has not yet been saved before it does so.