[SOLVED] Apple AirPods Not Working On Skype

There might be so many reasons why the Apple Airpods not working on Skype. It can be because of the wireless drivers’ problem, firmware bug, faulty Bluetooth adapter, and so on. In this guide, we are going to show you some of the best possible ways through which you can make Airpods work on Skype.

Using Airpods while Skype call considerably enhances Skype audio quality since the user’s voice is isolated by a microphone attached to the earbuds, reducing the risk that the user may hear his or her own words bouncing back.


For Apple headsets with built-in microphones, certain devices may not receive the microphone’s input, and this might cause issues when trying to call someone on Skype.

You may solve the issue by verifying compatibility and adjusting your devices properly by selecting the relevant Skype and device settings. Don’t worry; keep reading this post until the end to learn more about how you can do that.

How to Fix AirPods Not Working On Skype

Before we move on to the main troubleshooting, there are some precautions that you must obey. Make sure you have checked and verified the following precautions:

  • Check to verify that the AirPods buds are functioning correctly on your iPhone.
  • Check to see that they are completely charged.
  • Make certain there isn’t any dirt.
  • Check to ensure that the volume is set to the highest setting.
  • Reconnect your AirPods to your computer (Remove the AirPods and connect them again).
  • Reboot your pc to get things going again.

Once you have checked these facts, proceed to the solutions listed below if the problem continues to persist.

1. Change Call Audio Output

Even though the Apple Airpods are linked, certain iPhones and other devices do not transmit the audio call to the AirPods instantly. So, ensure that the AirPods are selected as the audio output device on your iPhone if you’re experiencing difficulties with phone calls.

To change the audio output device, just follow the instructions outlined here:

  • Connect your Apple AirPods to your smartphone.
  • Open Skype, place a phone call, and then go to the call display screen.
  • Now, if the Bluetooth icon is not already chosen, choose it by tapping on the speaker icon located in the top right corner. A drop-down menu will appear with three different options: Speaker, Earpiece, and Bluetooth.
  • Choose Bluetooth, and you are good to go.


Now, the audio from your Skype phone calls will be transferred to your Airpods for listening audio output.

To modify the audio output on regular phone conversations, on the other hand, you must complete the instructions outlined below:

  • When you make a phone call on your iPhone, go to the call screen.
  • Click on the Speaker icon, and from the drop-down menu, pick the Airpods that you have connected to your phone.

However, if your Airpods do not display in the drop-down option, it is most likely because they have not been successfully connected to your phone, to ensure that your Airpods are properly linked to your iPhone, press and hold the Bluetooth button in the Control Center for a couple of seconds.

If your AirPods have been properly connected to your iPhone, the message Connected should appear underneath the Bluetooth button.

As an alternative, you may just browse to the Bluetooth settings menu and check to see whether the AirPods are shown as being connected or disconnected.

2. Check the Volumes of Airpods

When using the AirPods, they may be completely muted or have an extremely low volume at some points. If you have arrived at this section after choosing AirPods as the main audio device on the call screen but have still not been able to hear the other person’s voice, we recommend that you first check the volume level of the AirPods to see if it resolves the issue.

By hitting one of the volume buttons on your iPhone, you may find the volume level of the AirPods.

The volume level that appears on the left side of your screen is a reliable indicator of how loud the AirPods are being used. Simply pushing and holding the volume-up button on your phone’s screen can boost the audio level of your AirPods.

Try making a phone call to check whether it works once you’ve finished tweaking the volume level.

3. Factory Reset The Apple AirPods

If you have tried all the steps above and still can’t use Airpods on Skype, then as a last resort, you can factory reset it to see if it works. It is the final action you can do to absolutely eliminate the possibility of a software issue with your AirPods by performing a factory reset on them.

When you complete this step, your AirPods will be returned to their default settings. The very first time you attempt to pair them to your iPhone after resetting them, it will be as if you are pulling those earbuds out of the box for the first time.


Begin by putting your AirPods into their charging case and then closing it. Visit the Bluetooth options on the iPhone after waiting 30 seconds. Simply press and hold the blue ‘i’ symbol located next to your AirPods. If you wish to remove the AirPods as a Bluetooth device, tap Forget This Device and press the Confirm button to forget it.

With the AirPods charging case cover opened, tap and hold its setup button located on the rear side of your case for a few seconds. For about 15 seconds, maintain your grip on the setup button. The status indicator should then flicker amber, then white, until the process is completed. Resetting your AirPods is complete when the status light goes white.

Keep the lid of your charging case open when bringing your AirPods near to the iPhone to reconnect the devices. When the AirPods pop-up appears on display, follow the on-screen instructions to re-configure your AirPods.

Hence, as we told before, resetting the Airpods will turn every setting to their factory default settings. So, if you made any changes to the AirPods settings before the reset, you will have to go back to the settings and make the necessary adjustments to get them back to your preferred settings.

Now make a phone call on Skype to see if it works.

4. Install the Latest Bluetooth Driver On Windows

The majority of the time, if the microphone of your AirPods isn’t operating correctly, it’s because the Bluetooth driver is corrupted or out of date. Then you would need to update the Bluetooth driver to resolve the issue.

When it comes to updating drivers, there are two options: manually and automatically. Below we described both of these methods:

Install the Latest Bluetooth Driver On Windows Manually

  • Turn on your computer and right-click on the My Computer shortcut on your Desktop and select Manage.
  • Now click on the Device Manager option from the left-hand side.
  • Alternatively, you can press Win + R and type msc and click OK to do the same.
  • Click on the arrow beside the Bluetooth option to expand the category.
  • Right-click on the Bluetooth adapter and click on the Update Driver
  • In the next window, select Search automatically for drivers.
  • If there are any updates for your driver, it will automatically be updated.

Once done, restart your computer to take effects.

Install the Latest Bluetooth Driver On Windows Automatically

If you don’t want to go through the hassle, then this method is just for you. Just download a Driver Update software like IObit Driver Booster and follow the on-screen instructions.

5. Use An External Bluetooth adapter

The built-in Bluetooth adaptor on certain devices is incapable of handling AirPods, resulting in the microphone on your AirPods failing to function correctly. So, the remedy for you is the installation of a new Bluetooth adapter.

Take a look at the new Bluetooth adaptor and see if it helps if your AirPods are operating well on your iPhone, but you can’t get them to operate on your PC.

I recommend that you borrow a Bluetooth adapter from a friend or family member, and if it is functional, you may try purchasing a new one.


Apple Airpods are a great addition to your collection if you like quality earbuds. But some so many users reported that their Airpods are not working on Skype audio and video call. So, we rounded up some of the best possible ways to fix the issue. We hope this article has helped you solve your problem.