Suppose you are in the middle of an important meeting or something, and suddenly when you are trying to send a message, it just won’t go! When your colleague or friend is waiting for your reply.
You are trying to send time after time, and a notice appears saying, “you can’t send messages.” That would be the most irritating and frustrating moment of your life.
There are many reasons why you are not being able to send messages in Microsoft Teams. Maybe your membership has been revoked, IP problem if you are a shared IP broadband user, mismatched versions of the MS Teams app, and so on.
Now, if you want to solve this problem, this post is here for you. In this article, we briefly described how to fix Microsoft Teams; you can’t send messages error pretty easily.
So, keep reading this post until the end to learn more.
Reasons Why You Can’t Send Messages in Microsoft Teams
We can’t say enough good things about Microsoft Team. However, when it happens, the “Send Messages” error is frustrating. Your valuable time might well be wasted as a result of this sort of inaccuracy, or the flow of your job may be interrupted. Therefore, keep a close check on these specific instances.
The following is a list of the reasons why the error “you can’t send messages” occurs in Microsoft Teams:
Your Membership Might Be Revoked
If you are not a part of the conversation or channel, you will not be able to participate. Alternatively, the error Microsoft Teams can’t send messages might occur if the administrator of the chat banned your membership in the chat or excluded you from the chat group.
Internet Connection Problem or IP Error
This error may occur for you if you are using an IP address that is shared by several users. Because in a shared IP configuration, many users make use of the same IP address. Consequently, there are an excessive number of requests coming from the same IP, which might lead to this problem.
Mismatched Versions Of The App
Not all users of MS Teams update their apps regularly. However, Teams updates itself on its own when it gets connected to the internet. So, when you are not connected to the internet, it can’t update itself.
So, whenever the people on the team do not all use the same version of the application, MS Team may restrict a few of the participants from using it. And the problem will arise.
Excessive Cache Files
This issue may occur in your Team application if there are an excessive number of irrelevant cache files inside the application’s directory. This may cause the program not to work correctly.
On top of that, this issue may also occur if the configuration for the group were changed to read “only owner may send messages.”
How to Fix Microsoft Teams can’t Send Messages Error
The Microsoft Team may sometimes prevent you from sending a message while you are in the midst of a conversation or group messaging session. This can take place if your application is out of date or if it has certain administrative rights. If you want to solve the problem, just use the solutions that are provided below.
The following is a list of potential solutions to the problem that occurs when Microsoft Teams is unable to send messages.
1. Log Out and Re-login To MS Teams
This straightforward approach is sometimes all that is required to solve a problem. You need to log out of the Microsoft team and then log back in.
The steps to re-logging into the Microsoft team on a desktop are as follows:
- Open MS Teams on your computer and click on your profile picture in the upper right corner.
- Click on the Sign Out button on the drop-down menu.
- Now you will be signed out, and the sign-in page will appear.
Now enter your correct credentials to sign back in again.
Once you are done, check to see if the problem still arrives or not.
2. Configure The Manage Channel Option
Teams, much like all other significant communication services, include the ability to configure channel permissions. These rights allow you to limit and regulate which people are allowed to submit messages in channels.
This is an effective method for ensuring that there is order within the team, but it’s also possible that this is the cause of why some of your members are unable to talk in the channel.
The channel permission system serves a similar function to an administrative control panel for the MS team. An administrator may mistakenly restrict a user from sending out a message while they are logged in here.
If you are the one who created the channel, and a user who you created the channel for complains that they cannot send a message, then you are responsible for fixing the problem.
Inconveniently, the mobile app does not allow for the modification of these settings in any way. Therefore, here is how to verify whether or not such permissions are still in place on your desktop:
The following are the procedures that you need to take to manage the permissions for your channel.
- In the left sidebar, where all your contact and channels are, click on the three-dot icon on the channel that you want to configure.
- On the drop-down menu, click the Manage channel
- Navigate to the Channel Settings and scroll down to the General Channel
- Now set the option to Anyone can post messages, and you are ready to go.
3. End Task & Reopen MS Teams
Because of various hiccups and occasional problems, Microsoft Teams may sometimes malfunction, and you may not send anyone any messages. It’s because Windows has several processes running in the background at the same time.
By exiting and then relaunching the application, these small bugs may be fixed, and the background operation of the Teams app can be restarted seamlessly.
If you want to close the Microsoft Teams app correctly, follow the steps below.
- Right-click on the Start button and choose Task Manager, or press Ctrl + Shift + Esc button on your keyboard to do the same.
- Locate the Microsoft Teams app and End Task it.
Now open the MS Teams app once again and see if the problem persists or not.
4. Switch To The Web Version Of MS Teams
If the Microsoft Team.exe file you’re using does not function correctly, you may try to open Microsoft Team in a different browser, such as Chrome, Edge, or Firefox.
If you run into the issue where “Microsoft Teams can’t send messages,” try switching to a browser that you seldom use and see if it helps.
5. Update Your Microsoft Teams Software
One of the most straightforward solutions for the “can’t send messages” issue in Microsoft Teams is just to update the application. If “can’t send messages” is caused by a bug of some type, upgrading will fix the issue and allow you to send messages again.
Following are the procedures that need to be taken to upgrade the Microsoft Team software.
- Launch the Microsoft Teams application.
- Simply go to Settings and More
- Go to the About Teams option and choose the option to Check for updates.
After that, MS Teams will check for updates and download and install them immediately if there are any available.
6. Reset Your IP Address
Because Microsoft Team is a platform for communication, it makes regular use of the network. Problems related to “can’t send messages” might be caused by fluctuations in your IP address. Therefore, continuing to oppose will end up becoming the solution to the issue.
Following these procedures will allow you to have your IP Address reset.
- Click on the Start button on your Taskbar and search for Windows Powershell and run as administrator.
- Enter ipconfig /renew and hit the Enter button on your keyboard.
- Now type ipconfig /flushdns, and your DNS address will get reset, and the IP address will be refreshed.
7. Delete Unnecessary Cache Files of MS Teams
If your Cache file becomes corrupted, you may see the error message “can’t send messages.” If this is the case, then having your Microsoft teams wipe up all Cache files may be of assistance.
The following is a list of the procedures that must be taken to clear out the cache file for the Microsoft teams.
- To launch the Run application, press the Win + R key simultaneously on your keyboard.
- In the box, type %appdata%\Microsoft\teams, and then click the Enter key on your keyboard.
- Delete the folders that have the following names: application cache, blob_storage, Cache, databases, GPUcache, IndexedDB, Local Storage, and tmp.
You will need to restart your computer and then open Microsoft Teams. Check to see if the problem persists or not.
8. Allow Microsoft Teams In Windows Firewall
An error that states “can’t send messages” can appear on your screen if the firewall does not provide the Microsoft team with the appropriate permissions.
Because of a few of the issues that we outlined before, teams will not function properly while using your WiFi. However, the Windows Firewall is the root source of the issue for sixty percent of all Teams participants.
You need to check that the connectivity between both your WiFi and Microsoft Teams is not being blocked by a firewall on your computer.
If you want to change the Firewall’s settings, you may do so as follows:
- Open Control Panel by clicking on the Start button on the Taskbar and typing it, and hitting the Enter
- Click the System and Security
- Choose the Windows Defender Firewall option and hit on the Allow an app or feature option on the left-hand sidebar.
- Hit the Change settings button and search for the Microsoft Teams app in the table below. If it is unavailable, you will have to add Teams manually.
- Now hit the Allow another app… button and click Browse, and enter the following address in the address bar: C:\Users\sadik\AppData\Local\Microsoft\WindowsApps.
- In that location, you will find the exe file; choose it and click the open button and then choose Add.
- Check both the Private and Public checkboxes beside the Micorosft Teams
Once you have done all the steps above, it’s time to restart the computer and check to see if the problem is still there or not. The problem should be gone by now.
9. Switch To A Different Device
If you have any reason to believe that the Microsoft Team app may not work properly on the device you are using, check it out. After that, you are free to use any device you like.
If you are already familiar with Microsoft Team and use it on your PC, you may want to look into downloading the app on your mobile device.
To install Microsoft Teams, navigate to the Play Store if you have an Android device and the App Store if you have an iPhone.
10. Check The Status Of Microsoft Teams
If none of the aforementioned options are successful, the issue may be associated with the server. Therefore, if you want to know the answer for sure, you may check the current status of the server that the Microsoft Team uses.
To make a lengthy tale short, the “Microsoft Teams you can’t Send Message” error may arise for a variety of different causes, many of which we’ve already discussed. You may rapidly fix this issue by Restarting the Microsoft Team, Opening the Microsoft Team in the Browser, Opening an Updated Version of the Microsoft Team Application, and so on.
Hope this article has helped you fix this issue.