[SOLVED] Microsoft Teams Error 80090030

If you are facing the Microsft Teams error code 80090030 problem, there are many ways to fix that. In this guide, we will go through all the solutions to fix the Microsoft Teams’ error 80090030 problems.

You want to log in to your Microsoft Team profile, but the app will not let you do so. The application will provide you with an error number of 80090030 whenever you attempt to sign in.

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You attempt to fix the issue by rebooting the device many times, but it continues to display the same message each time, which is both highly unpleasant and quite irritating.

In most cases, it happens when your computer running Windows 11 is unable to save or access your Microsoft credentials. One potential solution to this issue is to delete all of your credentials from the Credential Manager. This is only one of many possible solutions.

Don’t worry if you’re seeking a solution that’s both effective and remarkable. I’ve got you covered.

In the following section, I will explain the cause of the login difficulty experienced by the Microsoft team as well as demonstrate how to resolve the problem.

So, keep reading this post until the end to learn in detail.

Why Does Microsoft Teams Error 80090030 Occur

This problem manifests itself when the Microsoft credentials are unable to be saved or retrieved, the TPM firmware is out of date, or there are incompatible configurations. This error indicates that the device provided by the cryptography supplier is not yet accessible for user use. To solve this issue, you will need to clear out the Credential Manager and erase all of the credentials inside.

This issue manifests itself most often on computers running Microsoft Windows 10 and 11.

Users of Microsoft Teams have reported experiencing problems as a result of the Error. There is a common occurrence of the issue on their monitors. Several users have voiced their dissatisfaction with this problem. There have been many reports from people claiming that they are not able to enter their accounts.

During the process of logging in, the problem comes up rather often. This error indicates that the device provided by the cryptography supplier is not yet accessible for user use. The fact that you received the error code 80090030 from Microsoft Teams indicates that the Trusted Platform Module (TPM) on your PC is broken.

If you want to repair this problem, you should try moving on to the next step and making sure you follow the instructions very carefully.

Ways To Fix Microsoft Teams Error 80090030

There is a possibility that you may get the error message 80090030 on the screen whenever you attempt to log in to Teams. This error shows that “The device that is needed by this cryptographic provider is not available for usage at this time.”

There are a lot of useful solutions to this problem that you may try. There are a few useful strategies that can be used to solve the problem that is occurring with Microsoft Teams. These solutions include upgrading the TPM firmware, erasing all of the credentials that are stored in the Credential Manager, and generating the EnableADAL key.

I will now explain all of the many solutions to this issue that are now at my disposal. So, let’s get started.

The following is a list of the procedures that need to be taken to resolve problem 80090030 in Microsoft Teams:

1. Erase MS Teams’ Account Credential

Removing or clearing your account’s login information from the credential manager is the first step in fixing the Microsoft Teams issue 80090030 and is also the most reliable solution to this problem.

To delete your Team login details from the credential manager, you will need to follow the below steps:

  • Click on the Search icon on the taskbar and type Control Panel, and hit the enter button.
  • Go to User Accounts > Credential Manager.
  • Or you can also directly come here by typing Credential Manager in the Windows search bar and hitting the Enter button.
  • Click on the Windows Credentials option in the Manage your credentials window.

click-windows-credentials

  • Select the MS Teams login information under the Generic Credentials lists. It can be listed as: msteams_adalsso/adal_context_segments
  • Hit the Remove button, and you are done.

Now your MS Teams account credentials will be removed. Restart your computer and check to see if the problem persists or not.

2. Update Your TPM Firmware

Whenever the Microsoft Teams Error appears on your computer, you will get the error code 80090030. This code indicates that the Trusted Platform Module (TPM) on your pc is malfunctioning. To fix this problem, you will need to make sure that the TPM firmware on the Windows 10 PC is current and up-to-date.

It’s possible that bringing your computer’s software up to date can help you find a solution to the issue you’re having. It is helpful to find a solution to your issue since the most current version can include fixes that address the issues that you are having.

To get your Windows installation up to date with the most recent version, follow these steps:

  • Click on the Start button and navigate to Settings, or you can press the Win + I keys on your keyboard to do the same.
  • Press the Windows Update option at the bottom of the left sidebar.
  • Now press the Check for updates
  • If there are any updates available, then Windows will automatically download and install them.
  • Once the process is done, restart your computer.

After properly upgrading Windows, you will need to visit the official Microsoft website to get the most recent version of the TPM firmware and then install it.

Verify that the firmware for your TPM has the most recent version if you have already upgraded to Windows 10 on your device. If it is not, all that is required of you is an update to the firmware on your TPM.

If you want to upgrade the TPM firmware on your Windows 10 PC, follow the procedures below:

  • To access the Device manager, type “Device manager” into the search box on Windows and then hit the Enter
  • Alternatively, you may pick Device manager from the list by pressing the Win + X key on your keyboard simultaneously.
  • Select the Security Devices menu item, and then click the arrow next to it to extend so that you can see the security device driver.
  • Make sure that the Trusted Platform Module 2.0 driver is selected.
  • Select “Update Driver” from the context menu that appears when you click the right mouse button.

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  • Select the option to automatically search for driver updates.
  • Hold tight while it looks for compatible drivers for your system. This might take a little while.
  • If there is an available update, be sure you update the driver for your camera. If this is not the case, a notification that reads “The best drivers for your device is already installed” may appear.
  • Now, click the cross button and close the window.

Now your problem should be gone.

3. Create EnableADAL Key in Your Registry Settings

Creating an EnableADAL entry in your registry setting is a useful alternative that may achieve the same result. The Microsoft Teams issue 80090030 may be fixed by adding an EnableADAL entry to the relevant registry setting.

To generate the EnableADAL key for the registry setting, carry out the following steps:

  • Open the Run dialog box by pressing the Win + R keys on your keyboard, or just type Run on the Windows Search icon and hit the enter button.
  • On the text box on the Run window, type Regedit and hit the Enter button, and the Registry Editor window will appear.
  • Go to the HKCU\SOFTWARE\Microsoft\Office\16.0\Common\Identity
  • On the Identify folder, right-click and select New > DWORD (32-bit) Value.

create-dword32bit

  • Give the EnableADAL name for this new key.
  • Right-click on that key and choose to Modify to edit the DWORD Value. Alternatively, you can double-click on that key to give the DWORD Value.
  • In the Value data field, type the value 0.
  • Hit the Ok button to save the changes.

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Your computer will need to be restarted once you have finished adding the EnableADAL entry to the registry settings. Now that you have made that, attempt to sign in to your Microsoft Teams account to check and see whether the issue still exists.

4. Log in Using Incognito Mode

You might also attempt to sign in using your web application as an alternative. To access your Microsoft Teams account, you will need to sign in using the online app. You may want to give signing in to your Microsoft Teams account using the incognito mode a go.

You should visit https://teams.microsoft.com/ using a private or incognito window in your web browser. Check to see if you can sign in to your account.

5. Create a New User Account

If none of the aforementioned solutions were successful, you should establish a new user account in Windows 10.

Alternately, if your Microsoft account is rather outdated, this may be the root cause of the MS Teams 80090030 issue that you are seeing. Therefore, you will need to establish a new user account and then log into the new account you just created.

To create a brand-new user account, please follow the step-by-step instructions below:

  • Open Settings by clicking on the Start button on the taskbar and choosing Settings or just pressing the Win + I button on your keyboard.
  • Go to the Accounts tab, which is located on the left sidebar.
  • Click Family & other users.
  • Click on the Add someone else to this PC

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  • Hit the I don’t have this person’s sign-in information
  • Select Add a user without a Microsoft account.
  • Give a username and password, and reenter the password.
  • Hit the Next button, and you will create a new user account.

Next, to determine whether or not your issue has been resolved, you need to sign in to the new Microsoft Team account using the credentials you just created for that account.

6. Reinstall Microsoft Teams

If up to this point, nothing has helped, it is time to try something more drastic. Uninstalling Teams from your Windows device and then reinstalling it will undoubtedly resolve the problem for you. This is a guarantee.

To remove the Microsoft Teams application from your computer, you will need to follow the given steps:

  • Press the Win + I button on your keyboard to open the Settings Alternatively, you can click the Start menu and go to Settings.
  • Navigate to Apps > Installed Apps.
  • Search for Microsoft Teams and click on the three-dot button on the right side.
  • Now uninstall it by selecting the Uninstall

uninstall-ms-teams-2

Now, launch Microsoft Teams once again, and check to see whether the issue still manifests itself.

Conclusion

Users of Microsoft Teams have reported experiencing problems related to the MS Teams Error 80090030. Several users have voiced their dissatisfaction with this problem. So, after quite an investigation, we came up with some of the most useful methods which will help you solve the problem for sure. We hope you found this article helpful and fixed the problem with Microsoft Teams error 80090030.