[SOLVED] AirPods Not Working with Microsoft Teams

According to Microsoft, Apple AirPods are not officially supported as a playback device by the company’s Teams collaboration platform. With AirPods, several issues might arise, including frequent disconnection and the absence of sound during conversations.


The necessary functionality for connecting to Airpods is not yet available in Windows due to a lack of hardware support. There are, however, a variety of strategies for getting around this. Your AirPods may also cease operating if your Bluetooth drivers are not up to date or if your device’s Bluetooth connectivity is interrupted by a wifi signal.

Throughout this article, we’ll guide you through the many reasons for the Microsoft Teams AirPod problem and provide solutions for each. If you have any questions or concerns about this situation, please contact the help center, and we will do everything we can to help you.

Why is AirPods not working with the Microsoft team

Almost all AirPod issues are caused by incompatible Bluetooth requirements, which may be resolved by updating the firmware. AirPods require at least Bluetooth 4.0 to work well; however, they do not perform as effectively with devices less than Bluetooth 5.0 since they need continual contact to function correctly.

It is not always possible for laptops to deal with Bluetooth 5.0, the most recent wireless technology version. Before using your AirPods as a voice and music medium on Microsoft Teams, ensure that your AirPods microphone is detached from any other devices. Additionally, ensure that your device has sufficient battery capacity and that a Bluetooth dongle is connected to your device.

Several requirements must be completed before devices may be linked to AirPods. If any of these things go wrong, or if your device does not fulfill the minimal requirements, your AirPods will begin to malfunction.

Because they are two products from two distinct manufacturers, AirPods and Microsoft Teams are not frequently thought to be a perfect combination. It is primarily an iOS-exclusive odd accessory, and it makes use of several Bluetooth codecs and drivers in addition to the ones that Windows often use.

The differences between platforms may create problems such as frequent disconnections or issues with sound, or the microphone being disabled. The most likely reasons for Microsoft Teams AirPods issues are Listed below, as determined by our research and testing. Take a look at the problems to figure out where the cause of your problem lies.

Selecting the Wrong Output Device

You may potentially experience the MS Teams AirPod problem if you utilize the inappropriate audio output device for the audio output medium that your team has configured.

Consequently, your Apple AirPod will only operate as an input device.

Put another way, just the microphone on your AirPods will be on, which means that you and your teammates will be able to hear each other, but you will not be able to listen to them because you have not chosen the AirPods as your playback device.

Paring the Wrong AirPod Device

A common issue resulting in the MS Team AirPod problem is the wrong AirPod connected to your device.


Every time you search for Bluetooth devices to use with AirPod in Windows, you will be presented with two options:

  • Headphones are a good investment (AirPods Stereo)
  • Headsets are a type of communication device (AirPods Hands-Free AG Audio)

Consider the following scenario: you choose the first option to associate your laptop with your computer. The Bluetooth drivers for Windows are incapable of sending the massive amount of data necessary by AirPods’ stereo mode, resulting in issues like no sound, no microphone, and frequent disconnections. AirPods cannot communicate with Microsoft Teams due to this limitation.

Low Charged AirPod

It will restrict its capabilities if your AirPod’s battery is going low and it is unable to undertake another load of work. This is done to save both life and power. The fact that laptops’ Bluetooth processors are incapable of transmitting the audio codecs used by Microsoft Teams to AirPods makes it more difficult for AirPods to receive data while operating in power-saving mode, as previously stated, as a result of the limitation imposed by laptop Bluetooth processors.

Outdated Bluetooth Driver

For each component of Windows to work correctly, drivers must be installed. Neither Bluetooth nor other wireless technologies are an exception to this rule. The most recent AirPods will not be compatible with your Bluetooth driver if it has not been updated to the most recent Bluetooth driver version.

Drivers for Bluetooth devices are regularly updated to reflect the most recent improvements in Bluetooth technology; thus, an out-of-date driver will not be capable of supporting a cutting-edge device. AirPods will often connect and detach from your smartphone to correct for the outdated driver, and playback sounds will be halted to compensate.

How to Fix AirPods Not Working with Microsoft Teams

Following your study of the preceding section, you should better know the most likely reasons for MS Teams AirPod issues. If you’ve been paying attention, you’ve undoubtedly noticed that most problems are caused by Windows software limitations and the complex audio settings in Microsoft Teams.

Performing a few specific measures to improve the audio quality of your system may be able to address this issue. Because of our efforts, you will not have to waste time and effort seeking a solution to this problem. Thank you so much for your assistance.

Listed below are some suggestions to aid you in getting rid of Microsoft Teams as well as the AirPod issue. Take advantage of the strategies that can assist you in resolving your issues.

The following procedures should be followed to resolve AirPods not working with Microsoft Teams:

1. Reset AirPods

If you’re having any issues with your AirPods, the first thing you should do is try to reset them to factory settings. The majority of the time, it will completely resolve your issue immediately. If you use your AirPods to connect to various devices, the audio codecs that the AirPods employ will change based on the demands of each device you connected.


Occasionally, it may be unable to change the codecs, resulting in connectivity difficulties such as frequent disconnections.

Following these steps will allow your AirPods to be restored to their original state.

  • Inserting the AirPods into the case and snapping the cover shut will complete the closure.
  • Press and hold the AirPod setup button, which is situated on the back of the device’s case, for 15 seconds.
  • Hold the button depressed until the indicator light changes from amber to white, then release the button, depressing button.

Your AirPods have now been entirely reset to their factory settings. To use them, you must reconnect them to your devices for the second time. Hopefully, this step should address your issue, and you will not need to take any further action.

2. Re-charge Your AirPods

Sometimes recharging the AirPods after draining all its battery helps in this type of situation. Precautionary measure: Before using your AirPods and connecting with any device, check to see that you have enough battery life left for the duration of your session. If the AirPods are not adequately charged, they will not perform to their total capacity. You may encounter several difficulties, including frequent disconnections and microphone and sound issues, as a result of the energy-saving measures taken by the device.

Remember to charge your AirPods before using them, and refrain from doing so if their batteries are low or completely depleted.

Pair the Correct AirPod Extension

Ensure that the AirPods are connected to the correct AirPod extension to your smartphone to avoid pairing issues.

When you search for the two AirPod extensions, they will appear in the list of available Bluetooth devices, as previously mentioned-

  • Headphones are a good investment (AirPods Stereo)
  • Headsets are a type of communication device (AirPods Hands-Free AG Audio)

To submit the pairing request, you must pick the second option from the displayed drop-down menu.

With AirPods, the pre-installed Bluetooth drivers on Windows are insufficiently strong to create stereo sound in stereo sound quality.

Sound quality will be choppy, but things like auto disconnections will not inconvenience you; instead, you will have mic or sound difficulties.

Update Bluetooth Driver

Unless you’re running Windows 10, all of your drivers will probably be updated independently. However, if you have Bluetooth issues, you should attempt to manually upgrade the driver to see if this would cure the problem. Please do not be alarmed if you are unclear about how to make the necessary changes.


Using the procedures mentioned below, you can manually update the Bluetooth driver.

  • To get started, click on the Windows Start button.
  • Select the Settings option from the drop-down menu to open the Settings menu.
  • Update & Security should be chosen as the option.
  • From the drop-down menu, select Windows Update as the option.
  • If the option to Check for Updates is available, make sure you choose that option.
  • Choosing View optional updates from the drop-down menu will allow you to see the optional updates.
  • view-optional-updates
  • Make your way over to the Driver Updates area.
  • Choose Wireless Driver from the drop-down option to upgrade your wireless driver.
  • Drop-down menu: Select Download and Install from the list of options.

Follow the on-screen instructions to update the wireless driver, which will address any issues you may be experiencing with your wireless drivers, including Bluetooth. Once this is accomplished, close out of the program.

Select AirPods as Playback Device

Suppose you’ve been successful in connecting your Apple AirPods to your PC. If, on the other hand, you are unable to hear anything, you should try using a different playback device.

When you choose the AirPods as your playback device, you will only be able to remedy the microphone issue rather than the sound issue. If, on the other hand, you are unable to hear anything, you should try using a different playback device.

  • You may make it your default sound playback device by navigating to Control Panel> Sound > Playback and choosing AirPods Hands-Free AG Audio as your default sound playback device.

It will now take care of the issue with the Microsoft Teams AirPods.

Use Bluetooth Dongle

If everything else fails, we recommend that you purchase a Bluetooth adapter to connect your Windows PC to your Apple AirPods if all else does not work. Many respectable organizations are available to supply a reliable Bluetooth dongle that will allow you to interface with your AirPods with relative ease. They may be purchased and used to connect your Apple AirPods with them.

By upgrading the Bluetooth chip in your laptop, it will be able to operate at speeds that are greater than those of the stock chip. All that is left is for you to change the playback device to the dongle of your choice after you have connected the dongle of your choice to your computer.

The dongle will then be able to interact with the AirPods, and all of the problems associated with cross-platform communication will be resolved as a result.

The following procedure should only be the last option to maintain a positive working relationship with your coworkers while minimizing discomfort during an online meeting in Microsoft Teams.

Update AirPod Firmware

You will notice a significant improvement in the efficiency of your AirPods, support for a more extensive range of cross-platform devices, and the resolution of any issues that may emerge between them.

Nevertheless, when your AirPods are connected to your iPhone, Apple will automatically upgrade their firmware, which is a letdown. Manual updating is not possible because there is no manual button or option.

  • Navigate to Settings > General > About on your iPhone, and then press the About button to learn more.
  • The firmware version may be discovered by choosing AirPods and then the Firmware version from the drop-down menu. The device may be already running the most current firmware version if set to 4A400.
  • Alternatively, you may place the AirPods inside the charging case and charge it while leaving the charging lead disconnected, and the AirPods hooked into the charging case. The process of upgrading the firmware on the device will begin due to this action. You may need to wait a few seconds for the update process to be finished.

How to connect AirPods to Microsoft teams

You can use AirPods on your computer to take benefit of every other function of a Bluetooth device, even though utilizing AirPods in Microsoft Teams is a bit complicated. The Apple AirPods may be connected to your computer in the same manner that you would connect to any other Bluetooth device.

You can use one of the following techniques to secure your AirPods to your computer:

  1. Close the case after you’ve placed the AirPods inside.
  2. The status light should turn white and begin flashing as you continue to hold the back button of the case down.
  3. Click on the up arrow icon in the Windows status bar to bring up the up arrow menu.
  4. By selecting Add a device from the context menu of the Bluetooth icon, you may add a new device to your network.
  5. Click on Add Bluetooth or other devices to connect your Bluetooth or other devices.
  6. Bluetooth should be selected from the drop-down menu in the following box.
  7. Select your AirPods from the drop-down selection in the box that follows the previous one.
  8. Allow should be selected in the following box.
  9. It has been determined that your AirPods are correctly connected to your computer, allowing you to stream movies and music to your mobile device wirelessly.

If your AirPods aren’t working with Microsoft Teams, you can be sure that we’ve covered every possible reason for this and how to fix the problem. As you progress through the stages, note any issues that occur first, and then put the solutions into action. Make sure to carefully follow the instructions, as one incorrect step might result in your computer or AirPods malfunctioning.

If you have any issues regarding AirPods not working with Microsoft Teams, you may contact the Microsoft support center, and an expert will do their best to answer as quickly as possible.


Do AirPods Pro work with Microsoft teams?

The Apple Airpods and Airpods Pro are not included in the official list of audio and device support in Teams. They are not entirely supported on Teams and Skype for Business, and the manufacturer may be at blame for this incompatibility on their end.

Does AirPods Pro work with Windows 11?

Even if you’re not close to an iPhone or iPad, the AirPods will operate like any other Bluetooth headphones, allowing you to use them with your Windows 11 PC or tablet.