[SOLVED] PS5 Keep Disconnecting From WiFi & Internet

In some cases, disconnection troubles can occur due to your wifi router losing its internet connection for whatever reason at the time of the incident. This is known as a hotspot. If the connection between the PS5 and the router is lost, the PS5 will not establish a link to the Internet. You may usually figure out the problem by looking at another laptop or mobile device connected to the same network as yours.

Even though the PlayStation 5 is a significant gaming asset, it is periodically unable to connect to the Internet. This is because you will not be able to purchase it in any retail establishment. Because of the extreme scarcity of the goods, there are frequent announcements on the website as to when they will be available for purchase once more. This is something that you might be able to get your hands on if you’re fortunate enough.


In contrast, unspecified flaws have caused several problems for PlayStation 5 owners. This is acceptable given that the PlayStation 5 is still in the early stages of development, particularly in terms of system updates and the user interface, among other things.

If your PlayStation 5 keeps disconnecting, it could be due to various factors, including poor wifi, no Internet connection, a weak wifi signal, 5 GHz difficulties, or even the PlayStation Network being unavailable, to name a few.

Because of this, here are some techniques you can use to prevent your PlayStation 5 from disconnecting from your wifi network. Even if you are not experiencing any issues, it is worthwhile to follow some of these steps because they will result in better, faster, and more consistent downloads and online gaming experiences.

Why Does PS5 Keep Disconnecting From WIFI?

If your wifi connection is too slow, it is conceivable that your PlayStation 5 will be disconnected from the Internet. Aside from that, if the PlayStation Network server is down, a connectivity issue with your PlayStation 5 may result in it being unable to connect to the Internet altogether. Because we can attest that things were a little chaotic to find a solution, there is no need to worry about it.

In the following section, I will present a list of the exact remedies that effectively resolve this issue after analyzing all of the available options. To put it another way, if you have a wireless connection, this is likely a contributing component to the issue. This also means that even if you have a solid wifi connection, if your PlayStation 5 is positioned at an extreme distance from your router, you may experience problems.

Your PS5 may be unable to connect to the PSN or game servers even though your wifi appears to be working correctly on your end. As a result of slow or infrequent connectivity troubles, your wifi is unstable, which is the root cause of your problem. Your PlayStation 5 may disconnect from the Internet regularly even if your DNS server is configured correctly.

If your DNS server is not configured correctly, your PlayStation 5 may disconnect from the Internet regularly.

Here are some major reasons why your PS5 keeps disconnecting from WIFI and the internet:

PSN Is Down

It is essential to determine whether or not PSN is accessible in your location before proceeding further. This is the most straightforward and straightforward move you can make.


The Playstation Network may be unavailable for some time due to maintenance or a power outage. Especially if you are experiencing a momentary difficulty, this is probably the root of your issue.

It should be sufficient to go to the official Playstation website and check for the Network Service Status section to remedy the problem. Upon selecting a region, the system will inform you if account management, gaming, social networking, and access to the Playstation shop are all accessible in that location. Simply waiting a few hours or a day should be sufficient to restore average performance, with no difficulties occurring in the meanwhile.

No Internet Connection

In the same way that the PlayStation Network (PSN) may go down, so can your Internet service provider’s network. Occasionally, outages and maintenance may occur in your area, and you will be unable to connect to the Internet during this period. You may use your Playstation 5 or your phone to do a network test to check whether you have an Internet connection.

It’s conceivable that your phone’s inability to connect to wifi is the consequence of a temporary issue with your router or that the problem is with the Network on your phone.

Slow WiFi Or Signal Issues

It’s not too tough to figure out how to do this one. If your Playstation 5 is connected to your wifi network, but the connection does not work or is extremely slow, the link will be dropped frequently, and you will be disconnected from the Network. If the connection does not work or is extremely slow, the connection will be dropped frequently, and you will be disconnected from the Network.

Use your Playstation 5 to run a speed test to measure your latency, download speed, and upload speed to determine the source of the problem. The first stage in this process should be to move the Playstation 5 and the router closer together, as described above. As a result, your signal will be noticeably more vital. Suppose you have objects and materials such as walls, glass, metal, wood, or other similar goods or materials in between your Playstation 5 and your router.

In that case, you may likely suffer poor network connectivity due to this obstruction. Additionally, other devices, such as your microwave, baby monitor, Bluetooth device, electric heater, and other similar devices, may be interfering with the signal you’re trying to receive. Try to keep your Playstation 5 and router as far apart as possible to obtain the best signal possible.

Sometimes the internet connection provided by their ISP will not be sufficient for all of the needs of those who live in larger families with a high number of people, smart devices, and gadgets. You might want to think about upgrading your subscription if you’re acquiring additional bandwidth.

How To Fix PS5 WiFi Not Working

When a game is first released on the PlayStation, it almost always contains a bug or two, which has been true from the franchise’s conception. Similarly, owners of the PlayStation 4 have reported similar problems, which continue to be notified by users of the next-generation device as well. For their part, Sony’s software upgrades could correct the flaws and inaccuracies that had developed over time on their respective systems.

To put it another way, it is anticipated that the PlayStation 5 will be in far better shape by the end of 2021 than it is presently. The PlayStation 5 may lose its internet connection at some point in the future, and there are a variety of reasons for this to occur. Not being able to access the Internet at a quicker speed, for example, could be a frustrating experience.

An issue could cause the inability to access PlayStation Network services with an internet connection. If your PlayStation 5 is not producing sound, please follow our instructions to resolve the issue. It is possible to have slow Internet or a terrible internet connection and intermittent drops in connection quality, even if you are utilizing a slower DNS port.

If you connect to the PS5 through wifi, the connection may drop out if the PS5 is positioned too far away from the Network or if the wifi password on the Network has recently been changed on the Network. Only after we have identified the root of the problem can we proceed with diagnosing the problem.

Here are the steps to fix PS5 WiFi not working:

Reboot Your Router

This should be your first layer of protection whenever you encounter internet connectivity issues. We are aware that this is a running joke, at least in third-world countries, and we apologize for that. When you call your ISP, the only thing you’ll receive is an automatic response that says something along the lines of Restart your router, and then everything will mysteriously be well.


More than half of the time, it does not function properly. However, it is effective for this particular condition on occasion. If your router has been in operation for an extended period, it may have become clogged with cache, which may result in the loss of internet connectivity. As a result, the first thing you should do before connecting your PlayStation 5 to the Internet is rebooted your router. First, try wiping off your previous wireless settings and reconnecting with your current wifi password and settings to see if it helps.

Restart Your PlayStation 5

You should begin with the most essential workouts and work your way up to something more challenging. Nonetheless, rebooting your PS5 is recommended because if it has been running for an extended amount of time, the system UI may get glitchy and cause errors to appear. In addition, the process is straightforward and takes no more than a half-minute to complete.

The following steps to reactivate your PlayStation 5: To initiate the game, press the PS button on your Dual Sense controller. To make the power icon appear, press the Power button on your keyboard. PS5 can be restarted by pressing the x key.

Avoid disconnecting the PlayStation from its power source while this procedure is in progress since it will cause additional problems. Following the Restart of your computer, reconnect your wifi network to see if your internet connection is still active.

Change DNS Settings

Regardless of whether or not your wifi is functioning correctly, it would help if you made changes to your DNS configuration. As a result of selecting a DNS server that you can trust, you may be able to benefit from a more secure and faster Internet connection.

For example, the DNS server provided by Cloudflare is almost probably substantially quicker than the default DNS server in terms of response time. Moreover, your ISP may be using a DNS that is not very good or popular, which might create a problem and be the source of your wifi connectivity issues, as well. To update the DNS server on your PlayStation 5, follow the steps outlined below:

  • Settings can be accessed via the PlayStation 5’s home screen menu.
  • From the drop-down menu, select Network as the connection type.
  • Go to the Configure Your Internet Connection page by clicking on the link above.
  • You can either use wifi or a LAN cable to connect to your network connection.
  • An automatic connection can be selected from the drop-down menu.
  • Manually enter the DNS servers in the appropriate boxes using the keyboard shortcuts.
  • In the case of Google, for example, the DNS servers are as follows: 8.8.8 Primary identifier is (Primary)
  • Make a copy of your current settings.

You should now perform a test on your internet connection to discover whether or not your Internet is dropping.

Check PlayStation 5 Network Server Status

When the PlayStation Network server is down, it is widespread for customers to suffer problems with their internet connectivity. Consequently, if the server is not responding, I’m afraid you can do nothing to correct the problem. Then you’ll need to wait till the servers are up and operating again before you can proceed. These are the actions to take to check the status of the PlayStation Network:

  • Go to your web browser and log in.
  • For more information, please see the PlayStation website.
  • In the appropriate sections, enter your PlayStation Network login name and password.
  • Fill up the blanks with information about your location.
  • To proceed, press the ok button.

To acquire real-time information on the same PSN status, you can also visit the DownDetector website, which is managed by a third party and contains information such as the majority of reported incidents, live output, and input from the past 24 hours, and more. The method continues to the following phase if there is no disruption or outage of service. Otherwise, the operation ends.

Disable Dual Band Settings On PS5

This could cause the dropped connections you’re seeing if your PS5 is continuously jumping between the 2.4GHz and 5GHz band settings. To disable dual band settings on your PlayStation 5, please follow these instructions:

  • To access the Settings menu, select it from the drop-down menu.
  • You may configure your Internet connection by selecting Network – Settings – Set Up Internet Connection from the menu bar.
  • Select a wifi network to which you want to connect.
  • The wifi Frequency Bands menu allows you to choose either the 5 GHz or the 2.4 GHz band from the list of available options.
  • To get everything back up and running, restart your console.

If your problem continues, move on to the next stage in the procedure to resolve it.

Connect LAN cable with your PS5

Additionally, when playing online with your buddies, you can download at full speed and without losing quality by connecting via an Ethernet cable. Simple as disconnecting your PS5’s wifi and turning the console off will do the trick for you! When you’ve finished, connect your router and the PlayStation 5 using the Ethernet cable that was included.

That is all there is to it; you have completed your task. Checking to determine if your internet connection is functioning correctly is now possible if your internet connection is working correctly.

The fact that you are being interrupted in the middle of a game by DC is understandably frustrating. Furthermore, it becomes even more frustrating when you are in the midst of a weekend league game in FIFA 18. The Playstation 5 is a terrific new video game console, but it has some Wi-Fi connectivity issues, which is a bummer because the machine is otherwise excellent.

First and foremost, if your household does not have a dependable Internet connection or if your wifi router is more than ten years old, this is the source of the issue. If, on the other hand, your wifi is functioning well on all of your other devices, some of the solutions for the Playstation 5 may be of assistance. Perhaps the information in this tutorial will be of use to you in resolving your problem.


Why does my PS5 keep getting disconnected?

Disconnecting from your PS5 might be caused by slow wifi, no Internet connection, weak wifi signal, 5 GHz difficulties, or even PSN being down.

Why does my PS5 have connection issues?

Make sure you shut off the PS5 entirely; don’t put it in Rest Mode. Take a moment to reboot your modem and router, if necessary.